Nuggets of Knowledge
Linear Bearings Lubrication
In the harsh conditions of a woodworking environment, consistent attention to lubrication of linear bearings is essential. Without proper lubrication, damage can be done quickly, which can result in total bearing failure, down time in production, plus the replacement costs of bearings.
What can be done?
- Schedule regular visual inspections of linear bearings and the grease lines that support them. (If you have them) A clogged grease line can quickly cause damage.
- If you see an overload error message or the carriage is hard to push or pull, act immediately.
- If you have linear bearings located in areas with difficult accessibility or do not have grease lines that feed directly to the bearing, consider adding a lube kit to the linear bearing. The oil tank is refillable or new full tanks can be popped on in seconds.
- Purchase additional seals and scrapers to add to the linear bearing block to reduce the amount of dust that can get into linear bearing. If space is available in your application, this is a terrific option.
- Keep the machines clean. Need I say more on that?
- When possible, keep a set of bearings on hand with the double seals and the lube kit assembly attached. This is invaluable if an unfortunate situation occurs in which your linear bearings fail or if the planned maintenance sneaks up on your schedule. The amount of down time will be reduced, and the costs related to shipping Next Day Air will be avoided.
Your mother may have told you: “An ounce of prevention is worth a pound of cure.” This is sound advice for life in general but is especially true for linear bearing lubrication.
Michele
Frequently Asked Questions
Got questions? We’ve got answers. We’ve gathered the most common questions here so you can get quick, precise answers.
Parts & Ordering
What you need to know about finding, ordering, and getting the correct part
Do you stock parts, or do they need to be ordered?
We stock many common Giben parts. If it’s not in stock, we’ll source it quickly in most cases. Some parts come from Italy and take more time. For these parts we recommend a spare parts kit for you to have on your shelf.
How do I know which parts I need?
Give us your saw Serial Number, photos of the part/s, r-pages if available, and tell us what’s happening with your saw, and we’ll identify the right parts — no guesswork.
How do I find the serial number of my saw?
This is located on your machine layout drawing and on your Giben saw -near the electrical cabinet and is a silver plate with saw information. It is in the COD section. The name plate looks like this:
Do you ship parts internationally?
Yes — we deliver across North America, Canada and Mexico
Do you warranty your parts?
Yes — all OEM parts come with manufacturer warranties.
Can you help identify my Giben model?
Yes — send us the serial number or photos, and we’ll confirm.
Can you help me plan for spare parts inventory?
Yes — we’ll recommend two spare parts lists to keep in stock and keep you ahead of breakdowns. We call these a Band-aid kit, for high wear items and a Spare parts kit, for parts that can cause machine down time or have a longer lead time to order.
Technician Services
Factory trained techs keep your saw running
Do you only work on Giben panel saws?
Yep — that’s our specialty.
Can you help if my saw is down?
Yes. We’ll troubleshoot fast — a phone call first, remote and on-site if needed.
Do you offer maintenance program?
Absolutely. We’ll tailor one to keep your saw running.
How do I know which parts I need?
Tell us what’s happening, the location area of concern — we’ll work with you to identify the right parts.
Do you refurbish old parts?
Yes, it is important to us to refurbish old parts and get them back to you in top condition. This saves you money and helps you keep spare parts on the shelf to be ready as needed.
Do you have a core credit program for old parts?
Yes – for some parts we offer you a credit. Email us for details.
Can technician services preventative maintenance program help reduce downtime?
Yes — spotting small issues before they become big ones is a key part of what we do.
Do you sell refurbished saws?
Yes, we have connections around the globe. We can search for the best saw for your needs.
Do you offer upgrades for my Giben saw?
Yes, we can consult with you about upgrades for your Giben, to fit your production needs.
How fast do you respond?
Same-day in most cases — downtime won’t wait.
Can you train our team?
Yes — on site training, for your crew.
Do you buy old Giben saws?
We sure do. We can purchase, dismantle, and ship. We will make it easy for you.
Consulting & Optimization
Growth planning — answers on how our consulting pays for itself
What’s the difference between consulting and technician services?
Consulting helps you plan ahead and optimize; technician services perform maintenance, trouble shoot and fix problems on-site or by phone.
Can you help optimize cutting patterns?
Yes — our Optisave software creates the best yield cutting patterns which reduces waste and speeds up production.
Can consulting really save my shop money?
Yes. We look at the whole picture. Onloading, offloading of the saw, educating your team, optimizing cutting to reduce waste with quick cut patterns, and planning smart maintenance. Consulting often pays for itself many times over.
Do you only consult on Giben saws?
That’s our core specialty, but we also help with workflow around your Giben — like material handling, cutting layouts, and efficiency improvements.
Can you help us plan for production growth?
Absolutely. We’ll evaluate your current equipment, shop flow, and production goals to recommend upgrades, process changes, or additional machinery.
Do you offer on-site consulting or just remote?
Both. We can come into your shop for a hands-on assessment or work with you remotely if travel isn’t practical.
What kind of data do you need from us for consulting?
We’ll usually ask for your saw model, cutting volumes, material types, and any challenges you’re facing — the more details, the better.
Can consulting help us train our operators?
Yes. Part of consulting can include coaching your team on best practices for setup, operation, and preventative care. Technician services can also do this.
Do you consult with small shops or only large plants?
Both. Even small changes in a one-saw shop can make a big difference, while larger plants benefit from big-picture planning.
How often should we schedule consulting sessions?
Many shops use consulting once or twice a year for tune-ups, while others check in quarterly to stay ahead of issues.
Can consulting help reduce downtime?
Yes — spotting small issues before they become big ones is a key part of what we do.
General & Business
From payment to who we serve — here’s the big-picture stuff you might be wondering about.
Do you sell refurbished Giben saws or upgrades?
Yes — we can help source, upgrade, or buy back your saw.
Do you work with both small shops and large factories?
Yes — we support everyone from single-saw shops to large corporations.
What payment methods do you accept?
ACH, wire transfers, and business accounts. We accept credit cards – for an additional fee.
How fast do you respond to inquiries?
Most inquiries get a same-day response — downtime won’t wait, and neither do we.
Can I place an order without creating an account?
Yes — you can check out as a guest, but creating an account makes re-ordering faster.
Do you offer bulk discounts?
Yes — contact us for custom pricing on larger orders.
How do I know if a part will fit my machine?
Send us your saw’s model or serial number, and we’ll confirm compatibility.
When will my order ship?
Most in-stock parts ship within 1–2 business days. Custom or special orders may take longer.
Do you ship internationally?
Yes —Shipping times and costs vary by location.
How do I track my order?
You’ll receive a tracking number by email as soon as your order ships.
Can I return or exchange a part?
Yes — returns are accepted within 30 days if the part is unused and in original condition, unless it is a machine specific part.
What if I receive the wrong part or a damaged shipment?
Contact us right away. We’ll make it right with a replacement or refund.
Do you warranty the parts you sell?
Yes — all OEM parts come with the manufacturer’s warranty.
Do you keep my payment information secure?
Absolutely. Our site uses encrypted, secure checkout to protect your data.
Office
- 7000 Kreuter Rd NE, Belmont, MI 49306
- (678) 936-8338
- orders@iwoodtech.com
© International Woodworking Technologies, LLC.